Mission Statement                                   

It is the Castroville Animal Services and Code Compliance Department's mission to educate and enforce on a wide range of issues regarding the health, safety, and well-being of citizens and animals that reside within the City of Castroville.  

Service Hours and Emergency Response

Calls for Service, Adoptions, and Other Programs are accepted Monday- Friday 8am- 5pm during City hours of operation. For emergencies, please contact the Castroville Police department at 830-931-2222 and an on-call Animal Services Officer will be notified for response. 

Calls for service include:  

• Stray dog pickups or capture.
• Investigating Animal Bite Exposures, Animal Cruelty or Neglect, or other City Ordinance Code Violations.  
• Loaning/Servicing of live traps for City Residents and relocation of healthy wildlife causing a nuisance or in harm's way. 
• Removing Deceased Animals from roads and public areas.  
• TNR (Trap Neuter Release) Services for stray cats within the city. *When funding allows.
• Humanely euthanizing of sick or injured Animals.  
• Containment and disposition for animals suspected to carry rabies. 

To file a complaint regarding an Animal related or Code violation please click the link below, and an Officer in the Animal Services & Code Compliance Department will follow up. Please be sure to leave contact info if you wish to be contacted with a response.

Other Animal Control Agencies in Medina County

Animal Services of Castroville offers service for the residents of the City of Castroville. It is important to note that a call for service depends highly on your location where you are needing service. While we do not extend service outside of the city limits, we do coordinate with other agencies and will aid them if needed. Initial calls need to go to the corresponding Animal Control agency first though. The other Animal Control Agencies in Medina County Contact Information can be found below. These agencies operate shelters over their jurisdictions and are a great place to begin the search for a missing pet or adopt a pet that is in need of a good home.

While we do work together, these agencies may have different policies to better suit the needs of their service areas, and department functions.

Medina County Animal Control

                Address: 931 Ave Y Hondo, Tx 78861                

 Phone: 830-741-6153

Medina County Animal Control operates under the Sherriff's Office and services Medina County Residents. If the residence you require service at lies outside of a city inside of Medina County or in a municipality that does not have an Animal Control department, this is the agency you would need to contact.

City of Hondo Animal Services & Shelter

Address: 407 Harper Hondo, Tx 78861  

 Phone: 830-426-5353     

Department Website                     Facebook Page 

City of Hondo Animal Care Services & Shelter operates under the City of Hondo Police Department. If the residence you require service at lies within the City of Hondo, or if you would like to see what pets this shelter has to offer, this is the agency you would need to contact.  

Lytle Animal Care and Control

Address: 17971 W FM 2790 S Lytle, Tx 78052

Phone: 830-709-3832

Department Website              Facebook Page

City of Lytle Animal Care and Control Services the city of Lytle, Tx. If the residence you require service at Lies within the City of Lytle, or if you would like to see what pets this shelter has to offer, this is the agency you would need to contact.

 City of Divine Animal Control

Address: 303 Watson Ave Devine, Tx 78016

Phone: 830-663-4403

Department Website               Facebook Page

City of Devine Animal Control Operates under the City of Devine Police Department. If the residence you require service at lies within the City of Devine, or if you would like to see what pets this shelter has to offer, this is the agency you would need to contact.