Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works
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Public Works
811 is the federally designated call before you dig number that helps homeowners and professionals avoid damaging these vital utilities. When you make the free call to 811 a few days before you dig, you'll help prevent unintended consequences such as injury to you or your family, damage to your property, utility service outages to the entire neighborhood and potential fines and repair costs.
Click here to go to the Texas 811 website for more information on the process and how to submit a requiest: TEXAS 811
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Yes! Flickering lights may be due to power arcing. Additional arcing generates heat which can lead to a house fire. Call Public Works at (830) 931-4090 to see if they can pinpoint the source, and an electrician should be contacted immediately.Public Works
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If the leak is from the street to the meter, the responsibility for the leak lies with the City. If the leak is from the meter towards the property, the property owner is responsible for the leak.Public Works